Order support
For an existing order, include the order number and the email used at checkout so the team can locate the right record.
- Order number
- Checkout email
- A short description of the issue
PeakForm support
For help with a product, order or laboratory record, contact the team on WhatsApp or Telegram. Include the product name or order reference so the conversation has the right context.
Start with the right context
A few useful details can make an order, product, or policy question easier to understand from the first message.
For an existing order, include the order number and the email used at checkout so the team can locate the right record.
Share the product name, strength, and batch identifier when available. That context helps connect your question to the right record.
Many common questions are answered immediately in the help center and current public policies.
Email safely
Never send a full payment-card number, password, or sensitive personal or medical information by email. PeakForm products are sold strictly for laboratory research use and are not for human consumption.
Safe to includeOrder number, product name, strength, and batch ID
Keep privateCard data, passwords, and sensitive information

October Special
All month of October